Simple, flexible pricing
Clear hourly pricing for flexible customer support.
One predictable hourly rate per agent. No payroll taxes, no benefits, no healthcare, no 401k, no long-term contracts. Scale up, scale down, or cancel anytime.
Most popular
1-month onboarding offer
Trial
$5/hour · per agent
Try the service for 30 days with the same trained agents and quality at 50% off.
- Up to 30 days at trial pricing
- Full agent onboarding included
- Custom scripts & workflows
- Cancel anytime — no penalty
- Dedicated trial success manager
Ongoing rate
Standard
$10/hour · per agent
Our standard hourly rate after trial. Same flexibility, same agents, full scale-up access.
- Trained agents on demand
- Add or remove headcount anytime
- 24/7 coverage available
- CRM, scheduler & script integrations
- Monthly QA & performance reporting
10+ agents
Enterprise
Custom
Dedicated teams, team leads, and SLAs for high-volume contact center operations.
- Dedicated agent pods & team lead
- Custom QA scorecards & SLAs
- Volume-based pricing
- US-based agent options
- Custom reporting & integrations
In-house vs. EZ
The hidden cost of hiring in-house.
An in-house hire involves more than wages. Recruiting, training, benefits, management time, equipment, and coverage gaps all affect the final cost. Our hourly rate combines staffing and operations.
Payroll taxes (~7.65%)Included
Healthcare & benefitsNot your problem
401k contributionsNot your problem
Paid time off / sick daysYou don't pay for idle hours
Recruiting & trainingWe handle it
Software & workstationProvided by us
Minimum commitmentNone — cancel anytime